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Crazy Luck Casino Cookies Policy

This Cookies Policy explains how Crazy Luck Casino uses cookies and similar technologies when you visit or use our online casino services. It describes the types of information these technologies may collect, why they are used, and the choices available to you.

Cookies help Crazy Luck Casino operate a secure and reliable website, remember selected preferences, understand how visitors use our services, and present more relevant content where permitted. This policy should be read together with our other applicable privacy and website terms.

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What Cookies Are

Cookies are small text files placed on your computer, mobile device, tablet, or other internet-enabled device when you visit a website. They allow the website to recognise your browser or device and retain certain information between visits.

Some cookies are stored only for the duration of your browsing session and are deleted when you close your browser. Others remain on your device for a defined period or until you remove them. Cookies may be placed by Crazy Luck Casino or by third parties that provide services used on our website.

We may also use similar technologies, such as pixels, tags, software development kits, local storage, and device identifiers. These tools may perform functions comparable to cookies, including measuring activity, maintaining security, and remembering settings.

Types of Cookies

The cookies used by Crazy Luck Casino can be grouped according to their purpose and duration. A single cookie may support more than one website function, although we aim to use each category only for an appropriate and clearly defined purpose.

  • Session cookies operate temporarily and normally expire when your browsing session ends.
  • Persistent cookies remain on your device for a set period or until they are deleted.
  • First-party cookies are placed directly by Crazy Luck Casino.
  • Third-party cookies are placed by service providers or other organisations supporting website functions.

Cookies may also be classified as essential, performance, functional, or marketing cookies. The availability of certain categories and the choices offered to you may depend on the website feature being used, your device, and the consent settings applicable in your location.

Essential Cookies

Essential cookies are necessary for the website to provide core services and operate as expected. They support functions that you request or that are required to maintain a safe and usable online casino environment.

These cookies may be used to:

  • Maintain a secure connection while you browse or sign in.
  • Keep you logged in during an active session where this feature is available.
  • Remember information needed to move between pages and complete account or gaming functions.
  • Help identify unusual activity, misuse, automated access, and potential security threats.
  • Apply consent choices and remember basic privacy preferences.
  • Support responsible access controls, age-related checks, and other account safeguards.

Because these cookies support essential website operations, they generally cannot be switched off through our cookie preference tools. You may be able to block them through your browser, but doing so can prevent account access, interrupt gameplay, or cause parts of the website to stop working correctly.

Performance Cookies

Performance cookies collect information about how visitors use Crazy Luck Casino. They help us understand which pages are visited, how users move through the website, and whether pages or features operate efficiently.

The information may include browser type, device category, approximate geographic information, pages viewed, referring pages, loading times, error messages, and general interaction patterns. This information is used primarily in aggregated or otherwise limited form to evaluate website performance rather than to identify you directly.

Performance information can help us:

  • Find technical errors and improve website stability.
  • Measure the effectiveness and usability of page layouts and navigation.
  • Identify features that are difficult to use or need clarification.
  • Monitor service availability and loading performance.
  • Plan improvements to the Crazy Luck Casino website and customer journey.

Where consent is required, performance cookies will be used only in accordance with your selected preferences. If you decline them, the website should remain available, although we may have less information to guide technical and usability improvements.

Functional Cookies

Functional cookies allow the website to remember choices you make and provide a more personalised experience. They are not always essential, but they can make repeated visits more convenient and help certain optional features work properly.

Depending on the services available, functional cookies may remember language or display preferences, selected settings, recently used options, or the way certain pages are presented. They may also support embedded tools, communication features, and other services that you choose to use.

Functional cookies do not necessarily collect information that directly identifies you. However, some information associated with a device, browser, or account may be processed to provide the requested function. If you disable this category, selected preferences may not be retained and some optional features may need to be configured again during each visit.

Marketing Cookies

Marketing cookies may be used to understand browsing activity across websites or services and to help deliver advertising or promotional communications that are more relevant to your interests. They may also assist with measuring campaigns, limiting repeated advertisements, and understanding whether promotional content has been viewed or used.

Crazy Luck Casino may use marketing technologies only where an appropriate legal basis and consent requirement apply. These technologies are not intended to override your responsible gambling choices or to encourage activity that is unsuitable for you. Promotional communications and advertising activity may also be subject to separate preferences, account controls, and applicable restrictions.

Marketing cookies may enable us or approved service providers to:

  • Measure visits resulting from a promotional campaign.
  • Understand general interaction with advertisements or promotional pages.
  • Limit the number of times a particular advert is shown.
  • Present information about Crazy Luck Casino on selected third-party platforms.
  • Produce reports about the reach and performance of advertising activity.

Declining marketing cookies does not necessarily mean that you will see no advertising. It may instead mean that advertising is less tailored to your interests. Your choice will not normally affect access to essential account or website functions.

Managing Cookies

When you first visit the Crazy Luck Casino website, you may be shown a cookie banner or preference tool. This tool may allow you to accept optional cookies, reject them, or select individual categories. Your choices may be saved for a period of time so that you are not asked to make the same selection on every visit.

You can also manage cookies through the settings of your internet browser. Most browsers allow you to view stored cookies, remove existing cookies, block cookies from specific websites, or block all cookies. Browser controls differ, so you should consult the help information provided by your browser or device manufacturer.

Removing or blocking cookies may have practical consequences. You may need to re-enter preferences, lose saved settings, or experience reduced functionality. Blocking essential cookies can affect sign-in, account security, payments, gameplay, and other core services. Changes made on one browser or device may not apply to other browsers or devices.

If you have questions about cookie settings, privacy choices, or the way these technologies are used by Crazy Luck Casino, you can contact customer support at [email protected]. Please do not include unnecessary account or payment information in an initial enquiry.

Third-Party Cookies

Some website functions may be supplied by third parties. These providers may place their own cookies or use similar technologies on your device when their tools are loaded or used. Examples can include website analytics, security services, fraud prevention, customer communications, payment-related tools, and embedded content.

Third parties may process information under their own privacy policies and may provide their own controls for managing cookies. Crazy Luck Casino does not control every setting operated by an external provider. We assess service integrations appropriately and expect providers supporting our website to handle information in accordance with applicable instructions and requirements.

Third-party technologies may change as services are updated, replaced, or removed. Where practical, information about the relevant provider and purpose may be displayed within the cookie preference tool or associated website notices. You should review the privacy and cookie information of third-party services if you want to understand their independent practices.

Links to external websites, if provided, may also use cookies after you leave the Crazy Luck Casino website. Their cookie practices are governed by their own policies, not this document.

Policy Updates

We may update this Cookies Policy when our website, technologies, business processes, or applicable privacy expectations change. An updated version will be made available through the Crazy Luck Casino website and will show a revised effective date where appropriate.

Material changes may be highlighted through a website notice, cookie preference message, or another suitable communication method. We encourage you to review this policy periodically so that you remain informed about how cookies and similar technologies are used.

Continued use of the website after an update does not remove any consent choice that must be obtained separately. Where required, Crazy Luck Casino will provide an opportunity to review or change your preferences before optional technologies are used.

This policy is intended to explain our general approach in clear terms. It does not alter any rights or obligations contained in applicable account terms, privacy information, or other notices that apply to your use of Crazy Luck Casino.

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